ITIL News and Review

Service Level Management

Service level management provides for continual identification, monitoring and review of the levels of IT services specified in the Service-...

What is itil ? ITIL is The Information Technology Infrastructure Library. defines the organisational structure and skill requirements of an...

This instructor-led, live virtual ITIL Foundation Review is suitable for anyone who needs to prepare for the official ITIL Foundation certif...

I studied for the ITIL v3 Foundation certification exam for over 2 months, reading all sorts of reference books and doing sample ITIL exam q...

ITIL 2007 Edition (previously known as version 3) is an extension of ITIL v2 and fully replaced it following the completion of the withdrawa...

Introduction - Through the Cabinet Office, the APM Group has established an ITIL Software Scheme which allows software tool vendors to obtai...